Terms and Conditions

Last Updated: March 30, 2026

Jurisdiction: These Terms and Conditions shall be governed by and construed in accordance with the laws of the United Arab Emirates. For users located in the European Economic Area (EEA), UK, or Switzerland, we also comply with applicable European consumer protection and data protection laws (including GDPR).

1. Agreement to Terms

By accessing and using this website (alicjaszaraniec.com), you accept and agree to be bound by these Terms and Conditions and our Privacy Policy. If you do not agree to these terms, please do not use our website or services.

2. Services Provided

Alicja Szaraniec provides professional services including but not limited to:

3. Use of Website

3.1 Permitted Use

You may use this website for lawful purposes only. You agree not to:

3.2 User Account

If you create an account or subscribe to our services:

4. Booking and Scheduling

4.1 Discovery Calls

Free discovery calls are offered as a courtesy to assess fit for our services. We reserve the right to decline or cancel discovery calls at our discretion.

4.2 Paid Services

When you book paid services:

5. Payment Terms

5.1 Payment Methods

We accept payment via:

5.2 Pricing and Fees

All prices are stated in US Dollars (USD) unless otherwise specified. Prices are exclusive of any applicable taxes, which will be added as required by law.

5.3 Invoicing

Invoices will be issued for all paid services. Payment is due within 7 days of invoice date unless otherwise agreed. Late payments may incur interest charges as permitted by law.

6. Cancellation and Refund Policy

6.1 Client-Initiated Cancellation

6.2 Provider-Initiated Cancellation

We reserve the right to cancel or terminate services if:

In such cases, you will receive a pro-rata refund for unused services.

6.3 Force Majeure

We are not liable for failure to perform services due to circumstances beyond our control (illness, natural disasters, technical failures, etc.). We will make reasonable efforts to reschedule.

7. Intellectual Property

7.1 Website Content

All content on this website—including text, graphics, logos, images, videos, and software—is the property of Alicja Szaraniec or its content suppliers and is protected by copyright, trademark, and other intellectual property laws.

7.2 Client Use of Materials

Materials provided during coaching or consulting engagements (frameworks, templates, playbooks) are licensed to you for your internal business use only. You may not:

7.3 Client Confidential Information

We respect your confidentiality. Information shared during coaching or consulting sessions will not be disclosed to third parties without your consent, except as required by law.

8. Confidentiality and Non-Disclosure

Both parties agree to:

Exceptions: Information that is publicly available, independently developed, or required to be disclosed by law.

9. Limitation of Liability

9.1 No Guarantees

While we provide professional services based on our expertise and experience, we do not guarantee specific results or outcomes. Business success depends on many factors outside our control.

9.2 Liability Cap

To the maximum extent permitted by law, our total liability for any claims arising from our services shall not exceed the amount you paid for those services in the 12 months preceding the claim.

9.3 Exclusions

We are not liable for:

GDPR Note: Nothing in these terms shall limit our liability for death or personal injury caused by negligence, fraud, or any other liability that cannot be excluded or limited under EU law.

10. Disclaimer of Warranties

Our website and services are provided "as is" without warranties of any kind, either express or implied, including but not limited to:

11. Indemnification

You agree to indemnify and hold harmless Alicja Szaraniec from any claims, damages, losses, liabilities, and expenses (including legal fees) arising from:

12. Data Protection and Privacy

Your use of this website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal data in compliance with GDPR and UAE law.

For European users: You have specific rights under GDPR, including the right to access, rectify, erase, and port your data. See our Privacy Policy for details.

13. Newsletter and Marketing

By subscribing to our newsletter, you consent to receive:

You can unsubscribe at any time by clicking the "Unsubscribe" link in any email or by contacting us at alicja@alicjaszaraniec.com.

14. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the content, privacy practices, or terms of use of these websites. We encourage you to review their policies before providing any information.

15. Testimonials and Case Studies

We may request permission to use your name, company name, and results as testimonials or case studies. You may:

16. Dispute Resolution

16.1 Governing Law

These Terms shall be governed by the laws of the United Arab Emirates. However, for users in the EEA, UK, or Switzerland, nothing in these terms shall deprive you of mandatory consumer protection rights under local law.

16.2 Jurisdiction

For UAE residents: Disputes shall be subject to the exclusive jurisdiction of the courts of the UAE.

For European residents: You may bring proceedings in your local courts if EU consumer protection laws apply.

16.3 Mediation

Before initiating legal proceedings, both parties agree to attempt to resolve disputes through good-faith negotiation or mediation.

17. Changes to Terms

We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting on this website. The "Last Updated" date will reflect when changes were made.

Continued use of our website or services after changes constitutes acceptance of the new terms. For material changes, we will provide notice via:

18. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

19. Waiver

Our failure to enforce any right or provision of these Terms shall not constitute a waiver of that right or provision.

20. Entire Agreement

These Terms and Conditions, together with our Privacy Policy and any service-specific agreements, constitute the entire agreement between you and Alicja Szaraniec regarding your use of our website and services.

21. Contact Information

If you have any questions about these Terms and Conditions, please contact us:

Email: alicja@alicjaszaraniec.com
Website: alicjaszaraniec.com

22. Consumer Rights (European Users)

If you are a consumer located in the EEA, UK, or Switzerland, you have specific rights under European consumer protection law:

Summary: By using our website or services, you agree to these terms. We operate under UAE law but comply with GDPR for European users. We respect your rights, protect your data, and are committed to providing high-quality professional services. If you have questions or concerns, please contact us.

← Back to Home | View Privacy Policy →